Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(144,003 Reviews)
Rating breakdown 144,003 reviews
5 Stars
95,140
4 Stars
26,806
3 Stars
9,767
2 Stars
5,060
1 Star
7,230
85%of customers recommend this product.
(
49,774 out of
58,247)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Gun321
from Colorado
Verified Purchase:Yes
The software worked well and was mostly easy to use. I tried three different ones & went with H&R Block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used this software for many years. It keeps getting better. It anticipates all questions of importance and guides us through the whole process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Chris 64
from Methuen MA
Verified Purchase:Yes
Used H& R block software since 1998 and it never disappoints
Nice be able to try different scenarios to better understand planning for the future.
Nice be able to try different scenarios to better understand planning for the future.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: GManSoFla
from Florida
Verified Purchase:Yes
Excellent program. User Friendly and Painless. Breeze through your tax preparation and file in an instant.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Dobry12
Verified Purchase:Yes
Like the feature thst allows me to grab divs and cap gains and losses from mutual funds, but annoyed that program that asks me to check the results. Don't know why that is necessary.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
been using the software more than 5 years all accepted by IRS no problems
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: DD420
from Connecticut
Verified Purchase:Yes
I’ve used this software for many years. I like it but they don’t do a great job with explanations in certain areas of the program. I always have to look up tax definitions on Google. There needs to be improvements in there assistance.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Bob27123456789Z
Verified Purchase:Yes
I have used HR Block software for many years. This was the worst version ever. It had many glitches. 1st was I couldn’t rollover the information from last years return until I checked for updates. This showed no updates scheduled. So that was a dead end loop. Once I got passed that the tap button wouldn’t allow you to move to the next box and spacing wouldn’t work correctly. Example - entering the address would not allow space between words. You had to enter it all in with no space go to the next line and then you could go back to the last line and add your spaces. Very GLITCHY!!
Cons: Time consuming, Hard to prepare, Hard to import documents
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock