Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(144,003 Reviews)
Rating breakdown 144,003 reviews
5 Stars
95,140
4 Stars
26,806
3 Stars
9,767
2 Stars
5,060
1 Star
7,230
85%of customers recommend this product.
(
49,774 out of
58,247)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Sue9285
Verified Purchase:Yes
We have used H&R Block software for years and have always found it accurate and user friendly.
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Earlene
from The south
Verified Purchase:Yes
Twenty five plus years running (I used Kiplingers before Block bought it) and I’m still using it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Des Moines, IA
Verified Purchase:Yes
Simple to use with good explanations. Reminded me of a good deduction I would not have thought of on my own.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Have been using Blocks software for over 10 years and have always been satisfied with the results
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your feedback! We’re glad to hear you’ve been using Block’s software for over 10 years and have consistently been satisfied with the results. It’s great to know you find it a good value and reliable year after year. We truly appreciate your long‑time loyalty.
Written by a customer while visiting HRBlock
Posted by: Timbertots
from Milwaukee, WI
Verified Purchase:Yes
I just use my dad's computer, and he uses HRB. It's pretty good. The search and go-to feature was not super helpful, but it all worked out just fine.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MRDeWitte
Verified Purchase:Yes
I appreciate the ease of purchasing and installing. Backward compatibility saves a ton of time
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Dividend26
from Hartwell
Verified Purchase:Yes
Didn’t have Merrill as an option to import trading data. Ridiculous. Likely will not use next year.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bobin Ca
from San Diego ca
Verified Purchase:Yes
I was very disappointed that I could not import my Merrill Lynch financial data this year. Previously I had done this for many years without a problem. I do not know what changed but I was not happy about it since I had to enter the data manually.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock