Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(143,209 Reviews)
Rating breakdown 143,209 reviews
5 Stars
94,726
4 Stars
26,623
3 Stars
9,675
2 Stars
5,002
1 Star
7,183
86%of customers recommend this product.
(
49,329 out of
57,690)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Boggsa53
from Tucson, AZ
Verified Purchase:Yes
Despite my attempts to communicate my issue, no solution worked to solve it. Updates to the desktop software deleted my state return.
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I have been using H&R Block Deluxe Software for many years. I have had accountants go over my taxes once I completed them. All I can say is that 98% of the time (over the years) the software has been very accurate. I will continue to use it, and I highly recommend it. It's so easy and self-guided!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (89,543) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
11,308 out of
12,183)
Value
4.5