Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(143,209 Reviews)
Rating breakdown 143,209 reviews
5 Stars
94,726
4 Stars
26,623
3 Stars
9,675
2 Stars
5,002
1 Star
7,183
86%of customers recommend this product.
(
49,329 out of
57,690)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: 27bo
from California
Verified Purchase:Yes
I have discovered significant print formatting issues in the software version, since I had to file by mail this year. Various sections that need to be included in the print range are either omitted from it, or text doesn't fit into boxes due to upper case appearance in print (while entered in lower case in the application), different number of lines in print vs. entry screen in the application, etc. Will likely be going with a different software next year.
Cons: Doesn't maximize refund, Hard to import documents
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OH
Verified Purchase:Yes
I switched to H&R Block from a different software company several years ago and I have been very pleased. My taxes are much more complicated than the taxes of most people, but Deluxe does everything that I need and then some.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alpharetta Ga
Verified Purchase:Yes
Easy to use and very helpful
Inputing data is a snap
Inputing data is a snap
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Moms100
from MI
Verified Purchase:Yes
Don’t use the link to pay taxes via credit card. IRS direct link is lower rate. State of MI disallowed adjustment for one subtraction entry.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Richland WA
Verified Purchase:Yes
I have use this software program for the past two years. It has worked well, especially for the data transfer in from the previous tax year. The only drawback is that I’m on the auto renewal program and each year the price increases. So I don’t accept the renewal and wait a few weeks or even a couple of months and are able to find the program for half price. I would think on the renewal program that they would give you the best price upfront.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Vic 2004
from California
Verified Purchase:Yes
First time I used it. Always used Turbo Tax. I think it’s ok, but a lot harder to move around than Turbo Tax return. Confused at times how to navigate around the program to make changes to fix issues.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Unhappy customer infinity
from Arizona
Verified Purchase:Yes
Your inability to figure out how to program the frequently encountered QBI carry-forward from a Publicly Traded Partnership K-1 until as late as Friday, April 3rd, a mere 12 days before the filing deadline, was simply appalling. You and your back-office should be ashamed.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cottage Grove, Oregon
Verified Purchase:Yes
Great tax software. Easy to use. The interview format makes it easy to navigate filing your taxes. Numerous help screens. Prior year tax information is imported seamlessly. Gives you confidence that your taxes will be filed without issue.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock