Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(143,209 Reviews)
Rating breakdown 143,209 reviews
5 Stars
94,726
4 Stars
26,623
3 Stars
9,675
2 Stars
5,002
1 Star
7,183
86%of customers recommend this product.
(
49,329 out of
57,690)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Taxpayer me2
from Chicago iL
Verified Purchase:Yes
H&R software has been so easy to use. I’ve been buying and using it for many years and it has always given me good results.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Desigal
from Oh
Verified Purchase:Yes
Some errors keep popping even after review. There need ability to override.
Charging for state downloads and additional filling fees is highway robbery . Cost more than the actual software cost.
Need to make it reasonable.
Need to make it reasonable.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: one eye
Verified Purchase:Yes
I've been using it for years, easy interview style.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: John6767
from Maine
Verified Purchase:Yes
I have been using your software for 15 + years and I couldn't be more satisfied! Easy to use and accurate in calculations, I feel assured that my returns will be accepted with no errors. Thanks so much!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Madison. WI
Verified Purchase:Yes
Things went fairly smoothly. You did a good job with the the updates, that needed to be made quickly.
one issue is that it is often difficult to get by the first level of help. Sometimes you just need to talk to someone.
one issue is that it is often difficult to get by the first level of help. Sometimes you just need to talk to someone.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: 514430
from NY
Verified Purchase:Yes
Experienced a problem where the NYC tax component was overlooked in the review process.
I got a memo from State indicating a resubmission to include the NYC component. This was done and refiled.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Carriebird
Verified Purchase:Yes
Easy to use, and I especially love all that’s filled in ifrom using it the previous year. Saves some time!
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jim 51
from Colorado
Verified Purchase:Yes
I have been using this product for several years, it is easy to use as instructions and review procedures are clear and understandable. Online help is available and easily accessed.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock