Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(143,209 Reviews)
Rating breakdown 143,209 reviews
5 Stars
94,726
4 Stars
26,623
3 Stars
9,675
2 Stars
5,002
1 Star
7,183
86%of customers recommend this product.
(
49,329 out of
57,690)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: A nickname is required
Verified Purchase:Yes
Not as slick as Turbotax, but it works on Windows 10
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tilly2
from Ann arbor, MI
Verified Purchase:Yes
Sometime the explanations for certain tax rules are not user friendly.
Pros: Maximizes refund, Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Lower state price
from Chicago
Verified Purchase:Yes
Too expensive. State program offers no interview but the most basic questions leaving lots of manual form entry. Little value in state program.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
We appreciate your feedback regarding the pricing of our services. We strive to maintain fair and transparent pricing for our customers, and we're sorry to hear that you found it to be expensive. Your feedback helps us understand our customers' needs better, and we're always looking for ways to improve. If you have any specific concerns, please don't hesitate to reach out to us at 1-800-472-5625. We're here to assist you in any way we can.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using H & R Block software for years and very pleased with the service.
I would recommend this to a friend!
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Vickie F
from Houston, Texas
Verified Purchase:Yes
Easy to install and use. When I finished and it does the accuracy run, it came back with 8 areas to check.
Six were the 1099NS and I was not sure why I was needing to check these. The next two were on the vehicle worksheet and I was not sure what these two items were about. I wish it would have help on these types of items to describe what it is and why I am checking them. I even tried to find answers at irs.gov but I could not find anything there either.
Six were the 1099NS and I was not sure why I was needing to check these. The next two were on the vehicle worksheet and I was not sure what these two items were about. I wish it would have help on these types of items to describe what it is and why I am checking them. I even tried to find answers at irs.gov but I could not find anything there either.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: DDDx
Verified Purchase:Yes
Everything was great with one exception. The mark entry tentative feature was installed late and I like to use this feature for early estimates before I'm ready to finalize my return.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: 7of10
from Massachusetts
Verified Purchase:Yes
Im still waiting on the Federal return, they sent a letter stating they couldn’t deposit return into my banking account, I requested a check and don’t feel comfortable handing out my bank info , when do I get my check?
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mollym2
Verified Purchase:Yes
First time using it. I found it's navigation awkward. Was not confident that it explored all my options.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock