Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(143,510 Reviews)
Rating breakdown 143,510 reviews
5 Stars
94,881
4 Stars
26,695
3 Stars
9,706
2 Stars
5,026
1 Star
7,202
85%of customers recommend this product.
(
49,484 out of
57,886)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: EBee7
Verified Purchase:Yes
The program this year wouldn't let me fix corrections brought to my attention in review.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rusty None
Verified Purchase:Yes
Great program easy to use with good embedded help tools
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago Suburbs
Verified Purchase:Yes
I had to buy a new laptop because I could not download your tax software on my Windows 8.1 computer after being able to do so all these years.
Then, for the first time ever, after I completed my Federal return, the program hit a glitch and did NOT save the file, so I had to start the return all over again. I seemed to recall that your tax program use to automatically save the file periodically during the tax return process. I had to do it myself this time.
Then, for the first time ever, after I completed my Federal return, the program hit a glitch and did NOT save the file, so I had to start the return all over again. I seemed to recall that your tax program use to automatically save the file periodically during the tax return process. I had to do it myself this time.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mary Jean 13
from Winter Haven, FL
Verified Purchase:Yes
I was very happy with the software and had no problems.
Pros: Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DougCraft
from Cincinnati, Oh
Verified Purchase:Yes
Handled all of my in's and out's with no problems.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tenortwo
Verified Purchase:Yes
I've been using your software for years, and you've taken very good care of me.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: A different nickname
from Kingston
Verified Purchase:Yes
I have been using Block for years and I find it efficient and easy to use. Being able to import form content from my financial institutions makes things pretty easy and straightforward.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This is best tax software! Super easy to use. I have been using it for over 20 years.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock