Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(142,938 Reviews)
Rating breakdown 142,938 reviews
5 Stars
94,576
4 Stars
26,563
3 Stars
9,639
2 Stars
4,991
1 Star
7,169
86%of customers recommend this product.
(
49,185 out of
57,515)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: quenten
from MD
Verified Purchase:Yes
Tax return is missing. Program treats me as though this was the first time using it. I have emails proving that tax return was submitted to IRS and accepted. Program auto saved as I did my mother's taxes. What will you do to fix problem?
No, I would not recommend this to a friend.
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Worth Tx
Verified Purchase:Yes
I’ve been using this program for many, many years and it is very easy to use and I’ve always been satisfied.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Filed federal and state returns in one operation as recommended by the software. The federal return was submitted successfully. The state return failed with a report that the federal return submission failed, which was incorrect. I never could file the state return online and ultimately had to mail the state return. Very disappointed.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Md
Verified Purchase:Yes
I am using this program for more than 20 years when it was TaxCut. Like I t a lot, had no problems with IRS
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I was frustrated with the state return logic. I was forced to choose a type of my pension type. In years past I could leave this blank. When I chose the pension type my state refund doubled which was not correct.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: richbrus
from Upstate NY
Verified Purchase:Yes
Overall a very good product. It's a nicely organized structure with clear instructions for the most used IRS forms. I have a few small quibbles, hence this is short of a five star rating. Navigation, which is generally good, sometimes falls short when choosing to do entries out of sequence. The feature which reviews the completed return for possible entry errors could provide a bit more help when the needed correction is not obvious.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: K Roc
from Arizona
Verified Purchase:Yes
I have been using H&R Block software since it's start. So easy to use and accurate. I wouldn't use any other
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cle, oh
Verified Purchase:Yes
I would give you a 5 Star rating because of the quality and ease of use of the software. The reason for a 3 star is due to your software cost. One would think after using the software over 15 years you would get a break on cost
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock