Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(142,938 Reviews)
Rating breakdown 142,938 reviews
5 Stars
94,576
4 Stars
26,563
3 Stars
9,639
2 Stars
4,991
1 Star
7,169
86%of customers recommend this product.
(
49,185 out of
57,515)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Wpwood3
Verified Purchase:Yes
I’ve been using H&R Block Deluxe tax software for several years. It never fails to allow me to get my taxes done quickly, easily and get the maximum refund.
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Samwise12
from Maine
Verified Purchase:Yes
Program not capable of allow all deductions available. Will need to file paper returns to get them. The program does not inform you of this before purchase.
.
.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: The end
from Poughkeepsie, NY
Verified Purchase:Yes
I have used your tax software for the last six years and have been satisfied with it. This year, however, I had a particular problem where it said I had some problems with the motor vehicle license information. The information was correct and the return was eventually electronically submitted after I went over it several times but it was quite annoying.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TJ25return
from ND
Verified Purchase:Yes
The system works well. There are a few quirks relative to state returns that should be corrected (example - the system does include all forms for the state of North Dakota, which means that state return must be filed manually).
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: tks26
from TX
Verified Purchase:Yes
Repeat customer. Like the features but navigation and user friendliness still needs work
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Marty7491
from Ma
Verified Purchase:Yes
I have used H&R package for several years and find it to be the best
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Great-Easy to read Program
on April 5, 2026
Posted by: VaneP
from New York City
I've always used another very well-known program, but this year decided to try H&R. I have to say I am very impressed with the outcome. The program turned out to be easy to read and with much-needed additional information. In 2026, I will definitely get H&R Software again.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JRH5
Verified Purchase:Yes
I've been pleased with the software for a number of years. More flexibility and accessibility on Federal and state estimated taxes would be a real improvement.
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock