Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(142,764 Reviews)
Rating breakdown 142,764 reviews
5 Stars
94,492
4 Stars
26,518
3 Stars
9,614
2 Stars
4,984
1 Star
7,156
86%of customers recommend this product.
(
49,083 out of
57,395)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
3
No option to edit
on April 4, 2026
Posted by: frustratedlateatnight
from somewhere, USA
Made a typo in the state return and didn't realize until after I submitted it and it asked for a PDF attachment. Of course I had no PDF attachment and I could not e-file without it. Since it was already submitted I could not go back and edit the appropriate form. This software should notify you that need to attached a document BEFORE you submit it.
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
Easy to use. When you do not understand a question there is a box to click that explains the question and you understand how to answer. Data items needed from last year's return are automatically entered for you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Maharincess
from Arizona
Verified Purchase:Yes
I always love getting this program each year to do the taxes, especially adding the state ones so i can file them together. It's easy to use, and this year it was so much easier to find the employers in the search so i didn't have to put all the information in from my w2's. The step-by-step process in completing the returns is so nice to have, and covers all the bases of what anyone would be filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Happymoney26
Verified Purchase:Yes
I have switched away From TurboTax after many years of using it. Their upgrade to the higher operating systems requirement rendered all my legacy computers incompatible. HR Block is much less expensive and more thorough in preparation
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 2dtinky
from Tennessee
Verified Purchase:Yes
I have used H&R Block software for many years with excellent success and this year didn’t disappoint.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (89,439) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
11,243 out of
12,116)
Value
4.5