I bought this about month ago and I'm not happy that I did it. It was big mistake.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Easy to use tax software. Only complaint: the charge for e-filing a state return seems unreasonable.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
This software kept crashing on me in the middle of entering data. It happened so frequently that I am now tired of it and will not buy it again. Another problem is with printing. Except for the summary pages, all of IRS forms are cut off in the middle. I tried suggestions of AI and it still did not solve my problem. Same printing problem had occurred with my 2024 tax returns. Couldn’t get hold of a live person to get help. Next year I am definitely using another software to file my taxes.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Year after year, this software does not disappoint. It is easy to use, and explanations and answers to questions are comprehensive without bring overly complex.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.