I used Ttax for years. This switched to H&R Block software as they still allow using windows 10. The software is easy to use, but not as user-friendly as the Ttax software. But for significantly lower price this software does as good a job. Plus, I need file 2 stares. So the cost of buying the second state and e-filing both adds to the cost, but tthe cost is lower than the the Ttax software. Overall, I am satisfied with the product. I will continue to use this product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Major bug in the 2025 software. Import of 1099s resulted in importing the same forms 3 times tripling the distributions and taxes owed. I've blindly trusted HR Block for 20+ years. Now I'm wondering if I was wrong in doing so.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
The ONLY Reason I bought the software was that it worked in windows 10 and that I could download the software and run it on MY Computer. I do NOT run cloud based software! If in the future there is not a Linux based download version I WILL NOT BE purchasing it!
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I switched over after years of using Turbo Tax so there was a bit of a learning curve to go through. All said and done, I will use H&R in the future as long as they keep it as easy as it is presently.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!