Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(142,381 Reviews)
Rating breakdown 142,381 reviews
5 Stars
94,282
4 Stars
26,433
3 Stars
9,567
2 Stars
4,963
1 Star
7,136
86%of customers recommend this product.
(
48,874 out of
57,143)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: GoodDoc
from Los Angeles
Verified Purchase:Yes
Used it last year als and liked its ease of operations
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Alex1790
from Bryan TX
Verified Purchase:Yes
Good product, easy to use, it worked out good for me this year.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Franklin, TN
Verified Purchase:Yes
You need to inform which version includes itemized deductions especially with the impact of OBBB.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
girl that help resolve an issue i had was outstanding! 5 stars
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Lee 104
from Virginia
Verified Purchase:Yes
Recommended by a friend found it easy to navigate well pleased and cost effective.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
Functional, but difficult to see text on screen
on April 2, 2026
Posted by: Anonymous
from Champaign, IL
Verified Purchase:Yes
It does a good job helping with preparing even slightly complex tax returns. It took about 70 minutes to go through the entire process, including e-filing. Some years ago, they added the ability to download from financial institutions, greatly improving ease of use. My biggest beef revolves around the user interface. Since it hasn't really changed for many years, the text is too small on modern monitors and very difficult to read. There are no controls for font size and it does not seem to respond to OS tricks to override this fixed-font-size behavior. Additionally, while the window size can be changed, the actual text area is also fixed. It's like downloading old software designed for Windows XP—terrible.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Not 100 percent happy
from N.P.R., FL 34655
Verified Purchase:Yes
I have been using this program for many years and have been pleased with both the price and the ease of use.However the tax year 2025 with respect to the Interview answers to the questions were not clear and sometimes misleading. Additionally, I was advised that I would be penalized. I completed the form to explain my underpayment. Before completing I was advised I would need to correct said form. My attempt to correct said form was for nought ( I tried 4 times) i had to delete the form so I could file. I paid the penalty amount.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
I would give it 5 stars except occasionally when I go backwards through the forward the dollar amount of the refund changes when I get back to where I was (even though I made no changes) and I don't understand why.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock