Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(142,381 Reviews)
Rating breakdown 142,381 reviews
5 Stars
94,282
4 Stars
26,433
3 Stars
9,567
2 Stars
4,963
1 Star
7,136
86%of customers recommend this product.
(
48,874 out of
57,143)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Surf313
from Jackson. Ms
Verified Purchase:Yes
Not as clean to use as year last year. Had some problems with the updates.
Pros: Maximizes refund
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: 57CJ
Verified Purchase:Yes
Disappointed with certain functionality and the AI support is close to useless. I have used the product for 10 or more years and thinking of changing
Response from HRBlockBy Abigail, Social Media, April 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: PMehta
Verified Purchase:Yes
I am been buying the H&R fir last many years. Very happy with it.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WaltKi
Verified Purchase:Yes
Great for filing federal and state tax returns. Help feature wasn't as useful as I hoped.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Reston511
from Virginia
Verified Purchase:Yes
It served it's purpose. However, it lacked guidance regarding confirming some entries. Adding the ability to change font size for desktop use would be very helpful.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Endwell,NY
Verified Purchase:Yes
Three issues. One regarding trying to understand where Deduction came from that was different than AI described. Talked to Professional after incredible action to get to talk. Second was the reject after submission for lack of PIN. Resubmitted then IRS rejected having to send a check, had to be direct deposit.
No, I would not recommend this to a friend.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: js824
from TENNESSEE
Verified Purchase:Yes
As in years past, the software is very easy to download and use. I trust that it knows and applies the tax laws to my best advantage and guides me to the best refund possible,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Montgoomery AL
Verified Purchase:Yes
I've been using H&R Block software for a number of years. So far, I've had no problems completing my federal and state tax forms. I'm very happy with the program. I think it's well worth the price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, April 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock