Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(142,175 Reviews)
Rating breakdown 142,175 reviews
5 Stars
94,173
4 Stars
26,387
3 Stars
9,535
2 Stars
4,951
1 Star
7,129
86%of customers recommend this product.
(
48,759 out of
57,005)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Sarge26
from Nebraska
Verified Purchase:Yes
Review process was confusing. It had incomplete explanation of how to clear a Federal income source that did not have a state ID. There has to be a rule and H & R should know it.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RJMCO
Verified Purchase:Yes
I have used H&R Block tax software for years and I feel the package is excellent for those of us who still want to do our own taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Max29
from Mount Laurel, NJ
Verified Purchase:Yes
The program was easy to work with. The key factor in using this program is my retirement accounts and the ability to interact with my financial group (Charles Schwab) tax information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Huffdaddy
Verified Purchase:Yes
Simplifies my tax experience. More explanation around 1099-B would be good. And flow around self employment could be improved.
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Steve3720947
from Michigan
Verified Purchase:Yes
I've been using H & R Block software for over 10 years. It's so much easier than doing taxes by hand. I wish that I had started using it earlier.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DavidJ570
from Massachusetts
Verified Purchase:Yes
Ultimately, the software did its job, though it was not without its complications—mostly related to how foreign tax on investment income was calculated. First, there was an issue in performing that function, which required me to wait nearly a week for the next software update in order to continue with my return. (Taxus interruptus.) Second, after updating, it was still unduly hard to get the figures to balance out. TurboTax, which I've used in the past, seems to do a better job with foreign taxes—where it's calculated for you. So, next year, I may opt to spend more and go back to your competitor to complete my returns.
No, I would not recommend this to a friend.
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: J7957
from CO
Verified Purchase:Yes
Straightforward, clear, and easy to use. I have used the software for many years and will continue to do so going forward.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
We’re so happy to hear that you had a good experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Phast
from Petersburg NY
Verified Purchase:Yes
More difficult to use than TurboTax. I tried your product because I worked for HR block a few years ago. The program we used there was so good I thought this software would be better.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock