Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(142,175 Reviews)
Rating breakdown 142,175 reviews
5 Stars
94,173
4 Stars
26,387
3 Stars
9,535
2 Stars
4,951
1 Star
7,129
86%of customers recommend this product.
(
48,759 out of
57,005)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Chesterfield, VA
Verified Purchase:Yes
The Deluxe program works well, but the state e-file fee is too high.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Paul_1
Verified Purchase:Yes
Year after year, H&R Block Deluxe does not disappoint. Presentation is straight-forward and pop-ups are clear & helpful. Keep up the good work & I'll keep supporting you.
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Frustratedasallheck
from Massachusetts
Verified Purchase:Yes
Mac users steer clear I this year. Absolutely the worst experience I’ve ever had doing taxes. Software changes box 1 on first 1099R form when inputting multiple. Section pertaining to marketplace insurance gave different results depending on the order in which the 1095A forms were entered. Software then recommends going to a brick and mortar office. When doing my adult daughter’s return the program changes the first dependents name to the second dependents name, also wanted 1099R information when there is none. After all of these issues it double charged for her state e-file fee because software decided it needed to update while getting ready to transmit return. Not worth the discounted Black Friday price.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Just an Average Taxpayer
from IL
Verified Purchase:Yes
We buy this every year and plan to continue to do so. There were only a couple of places where I didn't understand what was wanted and their explanations helped.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Retired 2020
from Evesham, NJ
Verified Purchase:Yes
I bought in February 2026. I was a little taken back at the charges for E-filing States as well as the Price for a second for my daughters return. The second state web site says you can file directly for free. H7R should give a reduction to states that allow that.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Janet79
from Michigan
Verified Purchase:Yes
I have used this software for many years & have always been pleased.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chel666
Verified Purchase:Yes
Felt like a step up from TT. Definitely not as annoying to load as TT, no hoops to jump through to install the software.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Easy to use, just answer the questions and the program will do the rest.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock