They miscalculated my payment last year (according to them) causing me to have to pay extra this year
Pros: Fast
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
H & R Block tax software is as good as any on the market. I have tried the others, so I know. I only had trouble with one tax problem, and it went away when I deleted the page.
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
1040-ES is very difficult to use. the estimation program is not connected to the form for submitting estimated payments.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Easy to use. Federal returns went smoothly. After filing state, I got a letter from my state tax department that they found $1460 that your tax form did not find. They refunded the $1460.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I've bought this package for the past several years, and in general I like it. However, a very major drawback for the 2025 Deluxe package is that it no longer integrates with Bank of America or Merrill Lynch. Without this functionality, I had to hand key in all of my stock transactions. This is unacceptable. As a result, unless this issue is resolved, I will not be using this package in the future.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Easy to use. I was hoping for a 2026 W4 calculator. Wasn't this a feature of past years?
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Love H&R Block software
on March 30, 2026
Posted by: Don Omar
from Wood Dale, Illinois
This is my 3rd year using H&R Block software sucssefuly, my software version price was fare, it is easy touse, and provides good results every tiem. Thanks!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!