Difficult to remove/correct issues. Even by going to the form, the data is buried elsewhere. It took me almost 2 hours to clear the review issues.
Cons: Time consuming
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Product works well and is easy to use. I am disappointed that to e-file my state tax return, I have to pay an additional fee when I paid for the one state version.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Easy to use and updates are easy to download - State Tax elex filing fee seems a bit high.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
It is more expensive and less user friendly yearly
on March 30, 2026
Posted by: Montani42
from West Virginia
Verified Purchase:Yes
I couldn't email my state return because your software that I paid for doesn't support on of the deductions in the state return. The software keeps the name of the Federal return file in place when I go to save my state return.The state return will overwrite the Federal return if I do not notice that. There is no direct print link from either the Federal tab or the State tab. There is no alert when entering 5b that if the Taxes Not Determined block is checked it doesn't carry your pension amount over to 5b. The error check said my return was error free when it definitely was not.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Linux version needed
on March 30, 2026
Posted by: JFLNX
LINUX VERSION SORELY NEEDED. Windows 11 has become too expensive and complicated to maintain. In the meantime, keep producing Windows 10 versions for future years. If you produce Windows 11 versions only I will have to find some other tax software.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Using your software program has made it easy for me to prepare my taxes each year.. I also like that it allows me to get an check on areas before moving forward. I like that I can speak with someone and they can also see if additional area can and or should be completed.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Even though I found it to be a little more difficult for me I am glad that I purchased it. Maybe it’s my age but it seems like there is much more items to be aware of to consider.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!