I HAVE BEEN USING H & R BLOCK SOFTWARE FOR OVER 20 YRS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using this program for decades. It's easy, you get the help you need to file non standard returns. I recommend this software to all my friends.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Most of program is good. Two complaints: 1. Doesn't really help you figure your Federal tax penalty. Just refers you to the IRS form to fill out. 2. You can only attach one document to your State taxes as a last step before electronically sending your tax package. Seems like a major oversight.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've used the HR Block software now for 7 years. It is easy to follow. The most frustration I've experienced is the accuracy check at the end of my input. Trying to find "my own" input or data errors is the most challenging, but necessary.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Program pulled the wrong data from previous years taxes and caused the IRS to reject my filing.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.