Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(142,175 Reviews)
Rating breakdown 142,175 reviews
5 Stars
94,173
4 Stars
26,387
3 Stars
9,535
2 Stars
4,951
1 Star
7,129
86%of customers recommend this product.
(
48,759 out of
57,005)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Al43
Verified Purchase:Yes
Overall, it worked quite well, leading me easily from one area to another. The only issue I had was at the conclusion, the review indicated a couple of errors. I could not figure out how to correct them. Whatever I tried, I was told I could not do. At some point, the errors must have been corrected but I have no idea as to how. Other that that, it was easy and almost effortless.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
15 years using HR Block——Turbo Tax for me next yea
on March 29, 2026
Posted by: Last time ever
from Texas
Verified Purchase:Yes
Unable to e-file due to a problem that HRB is aware of but has not fixed.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
Download of 1099's from Merrill Lynch was NOT offered this year. Hopefully Block will get it together in 2026.
All else was good. Had the Merrill problem downloaded, I would have given a 5 star rating.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Zip42
from Florida
Verified Purchase:Yes
I’ve been using your software to prepare and file our return every year since it was developed. (The only exception was the one year H&RBlock erroneously decided not to make it Mac compatible!) It gets the job done. Now my adult kids buy it to file their own returns.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Dakota
Verified Purchase:Yes
Very happy with the program software. Year after year, it has been a simple and reliable way to do my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Island NY
Verified Purchase:Yes
In contrast to previous years I was not so happy with this years edition.When I wanted to import all the info from my Ameriprise account's the program crashed. I tried a couple of times- same result. I tried to find a contact# or similar but ended up in canned QA that had nothing to help with. I started added manually all the info, a few days later there was an updated and lo and behold it then work. Summary: there should be a clearway to provide input, and questions about rather trivial action do not work, and waste of my time.
Used many year and pleased other years.
Used many year and pleased other years.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
They had many years to get it right, but haven't
on March 29, 2026
Posted by: HDGeorge
from California
The integration of CA state return and Federal return is poor, requiring user to manually enter worksheets that could easily be transferred by the software. The pdf printout of the cover page for Federal return always cuts off the bottom last line of page 1, rendering it illegible; it should be transferred over to page 2, which is largely blank.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Detroit, Michigan
Verified Purchase:Yes
I was very impressed with how thorough the software program was in terms of providing assistance, and guiding me through the entire process. At one point, I needed to call on HR Chat and my issue was resolved in minutes (no long wait). Another time, I wanted to inquire about specific processes and used the AI help. Again I felt my concern was properly addressed.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock