Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(142,175 Reviews)
Rating breakdown 142,175 reviews
5 Stars
94,173
4 Stars
26,387
3 Stars
9,535
2 Stars
4,951
1 Star
7,129
86%of customers recommend this product.
(
48,759 out of
57,005)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
2
Features need improvement; some are too confusing.
on March 29, 2026
Posted by: soobee5
from TN
Verified Purchase:Yes
As a user of TurboTax for many years I found that their current software doesn't support Windows 10. Went with Block instead.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: thomas66
from Portland Oregon
Verified Purchase:Yes
This is the only tax program I have had over 15+ years and counting.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob2896
Verified Purchase:Yes
The new AI feature was very unhelpful. Every question that I asked, it couldn’t answer.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: 1040ES voucher
Verified Purchase:Yes
I had difficulty with the new changes. I never found out how to print a 1040ES voucher. It did not list in the forms and i couldnt figure out how to print them from the 1040ES form
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: svgsttvi
from Florida
Verified Purchase:Yes
I bought the 2025 Tax processing software a few months ago, and I was very happy with it through performing my filing. It was very user friendly. There were a couple of things that I had to rectified, such as manually going back to the form to enter my IRS filing PIN. I would have expected the program to prompt to asked me if I had a PIN or even if my spouse had such a PIN. It did not prompted to asked me for such a PIN. All in all, it was a sensible purchase, and it provided the Fed Tax filing assistance that I have sought. Thanks
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Schererville, IN
Verified Purchase:Yes
We've been using the H&$ Block Deluxe +State program for the past few years. It is easy to understand and basically walks you through everything you need to decide if you wan to itemize or take standard deduction. We save the money it would have cost us to take our taxes to be filed to an outside source.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Kabel
from Ohio
Verified Purchase:Yes
Had my taxes done for me. Surprised at the quickness of my return.
Pros: Maximizes refund
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Cory26
Verified Purchase:Yes
Used for a few years. Straightforward, 'search' was useful to find certain data I wanted to make sure I addressed. Appreciated the fact that I did not have to save everything in the cloud unless I wanted to. A few items that came up during the process were unfamiliar to me. I appreciated the information, just wish I had understood the topic better after reading the information provided. Had trouble skipping the social security income section; I don't have any social security income. I never did figure out what the glitch was.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock