Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(141,460 Reviews)
Rating breakdown 141,460 reviews
5 Stars
93,788
4 Stars
26,219
3 Stars
9,457
2 Stars
4,908
1 Star
7,088
86%of customers recommend this product.
(
48,350 out of
56,522)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Zip42
from Florida
Verified Purchase:Yes
I’ve been using your software to prepare and file our return every year since it was developed. (The only exception was the one year H&RBlock erroneously decided not to make it Mac compatible!) It gets the job done. Now my adult kids buy it to file their own returns.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Dakota
Verified Purchase:Yes
Very happy with the program software. Year after year, it has been a simple and reliable way to do my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
They had many years to get it right, but haven't
on March 29, 2026
Posted by: HDGeorge
from California
The integration of CA state return and Federal return is poor, requiring user to manually enter worksheets that could easily be transferred by the software. The pdf printout of the cover page for Federal return always cuts off the bottom last line of page 1, rendering it illegible; it should be transferred over to page 2, which is largely blank.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Detroit, Michigan
Verified Purchase:Yes
I was very impressed with how thorough the software program was in terms of providing assistance, and guiding me through the entire process. At one point, I needed to call on HR Chat and my issue was resolved in minutes (no long wait). Another time, I wanted to inquire about specific processes and used the AI help. Again I felt my concern was properly addressed.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Longuser3026
from MN
Verified Purchase:Yes
Errors in your form during review that are not really errors. If you didn’t do schedule C should not say that there is an error. Also if you live in Assisted Living you CAN claim renters rebate if place you live pays property taxes.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: State tax NM
from NM
Verified Purchase:Yes
The Federal return has been processed and the return made. The state return is on hold, had to resubmit identical information and waiting to hear back from the State of New Mexico
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rico50
from Ny
Verified Purchase:Yes
Fifth year in a row using H&R Block. Quick and easy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Marv B
Verified Purchase:Yes
I have used Turo Tax for many years and this year I Switched to H & R and am very pleased
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock