Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(141,460 Reviews)
Rating breakdown 141,460 reviews
5 Stars
93,788
4 Stars
26,219
3 Stars
9,457
2 Stars
4,908
1 Star
7,088
86%of customers recommend this product.
(
48,350 out of
56,522)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: billindg1
from Downers Grove, IL
Verified Purchase:Yes
Too buggy for a mature product. Had to download state return separately, updates wouldn't install
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Have been using this software for 10 years now and have always been very happy
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sheboygan WI
Verified Purchase:Yes
Easy to use! Cost effective and nice to upload my previous tax information along with my brokers tax information.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
We have been using this software for years and never had a problem.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bow, WA
Verified Purchase:Yes
I have used this software for quite a few years. Quicken is easier as far as I am concerned but this works fine, gets the same results and is cheaper. One thing this year, we are seniors and I found it hard to find that it gave us the double deduction. It did the job, I just had trouble finding it.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: joe_100
Verified Purchase:Yes
Works well... have used for years...
Discovered a software bug, but could not find anywhere to report it.. AI Chats did not help.
Bug was in Form 1116, Foreign Tax Credit. Program used Adjusted Gross Income figure (11b) and not the Taxable Income figure (i.e. Gross, less deductions, or line 15 on 1040-SR ). Refer to Line 18, Form 1116.
>>>>
Individuals: Enter the sum of (i) Form 1040, 1040-SR, or 1040-NR, line 11b,
minus Form 1040, 1040-SR, or 1040-NR, line 14, and (ii) Schedule 1-A
(Form 1040), line 37.
>>>>
>>>>
Individuals: Enter the sum of (i) Form 1040, 1040-SR, or 1040-NR, line 11b,
minus Form 1040, 1040-SR, or 1040-NR, line 14, and (ii) Schedule 1-A
(Form 1040), line 37.
>>>>
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cincinnati Ohio
Verified Purchase:Yes
Great software, as always. I am only giving 4 stars because I had to restart two returns this year when the software could not find the return the first time I reopened it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Franklin, TN
Verified Purchase:Yes
I have used it for many years, and have always been pleased with the process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock