Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(141,460 Reviews)
Rating breakdown 141,460 reviews
5 Stars
93,788
4 Stars
26,219
3 Stars
9,457
2 Stars
4,908
1 Star
7,088
86%of customers recommend this product.
(
48,350 out of
56,522)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: RJK26
Verified Purchase:Yes
It works as advertised, it’s not clear which package to buy. And it may not be a value buy vs some options of other softwares
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 29, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TaxYooper
from Michigan
Verified Purchase:Yes
Makes filing my federal and state tax returns a breeze.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 29, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 2025 Tax Year Customer
from Virginia
Verified Purchase:Yes
I have been using this software for well over 10 years and this year the state software update was defective. It did not allow me to open the return after update and when the state software update was removed, it would not let me complete an eFile.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Max62
from Wisconsin
Verified Purchase:Yes
Easy to use product. I've been using it for ~5 years without any issues. I can do my taxes in less than an hour.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 29, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Generally works good except updates and downloads
on March 29, 2026
Posted by: JimmyBeez
from Connecticut
I have the 2025 Deluxe + State. I am running it on a PC with Windows 11. The H&R Block software works good in general, but connection to the internet is terrible, many error messages, the updates won't download, and downloading of 1099 forms from my financial institution is spotty at best. (I have excellent internet service and connection, all other software I own works flawlessly with good speed. ) When trying to download my 1099, I get an error message that says that my SSN is wrong. I was able to download 1099's when I did my son's taxes, so I know it can work, but it took several tries (using the same SSN). It seems like the H&R Block server access is haphazard. Not sure if I will buy it again next year.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
Not able to e-file Michigan state tax for 2025
on March 29, 2026
Posted by: Anonymous
from michigan
Verified Purchase:Yes
I could e-file federal but, I could-not e-file State of Michigan
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Disappointing this year
on March 29, 2026
Posted by: LongTermAT
I have been using this software since the very first MS-DOS version and have been faithfully purchasing it every year. This is the one year that I think it has fallen significantly short of my expectations. Updates to the Federal and State are appreciated, but not when they are not coming with an explanation of what has changed. What happens if you have already filed. Do you need to keep checking all the way to past April 15?
Another issue is the clarity of how the standard deductions are treated. The program shows you what you are expected to pay, but that does not change after you go in and select the additional senior citizen deduction.
Another issue is the clarity of how the standard deductions are treated. The program shows you what you are expected to pay, but that does not change after you go in and select the additional senior citizen deduction.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Vin64
from Geneva, NY
Verified Purchase:Yes
I always use H&R Block software to do my taxes. No problems ever
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock