Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(141,460 Reviews)
Rating breakdown 141,460 reviews
5 Stars
93,788
4 Stars
26,219
3 Stars
9,457
2 Stars
4,908
1 Star
7,088
86%of customers recommend this product.
(
48,350 out of
56,522)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Carolyn 13
from Troy NY
Verified Purchase:Yes
I've been using this for years. It works well and is user friendly. I just wish it gave a choice to opt for standard deduction and avoid itemized questions.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Sorensen32
from Indiana
Verified Purchase:Yes
I am very disappointed that I could not import my stock transactions from Merrill Edge. If that doesn't change, your software is not worth it.
Cons: Hard to import documents
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: PhilR
Verified Purchase:Yes
I’ve been using H&R Block Deluxe for many years, and find it straightforward to use. It covers all the possible tax situations I have encountered, and the questionnaire-style entries ensures that I get the best results possible.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Cat 226
from Franklin, TN
Verified Purchase:Yes
I have been using H&R Block's software to prepare and submit my taxes for nearly 10 years. It is the best software I've found for that purpose. I used to dread tax time but not anymore. My taxes are not always simple, but the software makes tax preparation straightforward and clear. The step-by-step method guides me through the process like a pro. Who needs a CPA when you can use H&R Block software and rest easy knowing your taxes are properly prepared and that the company will stand behind you after you file.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: LMHudson
from Tempe, AZ
Verified Purchase:Yes
When I first started using HRB years ago, what I valued most was the ability to talk to an intelligent human being, even at the cost of a fee. Those humans still exist at HRB but the obvious paths to them are blocked by AI robots, who are useless.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: jrel
from MO
Verified Purchase:Yes
I use this every year and it typically is pretty easy to follow
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver, CO
Verified Purchase:Yes
I like the “accuracy checks” and recommendations provided. Easy to navigate through the program. I’ve been using this software for years and have always felt comfortable after electronically sending my State and Federal returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Robbie 890
from Alabama
Verified Purchase:Yes
Used many years but no more. Self help and explanations are horrible leading mistakes and wasted time
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock