Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(141,460 Reviews)
Rating breakdown 141,460 reviews
5 Stars
93,788
4 Stars
26,219
3 Stars
9,457
2 Stars
4,908
1 Star
7,088
86%of customers recommend this product.
(
48,350 out of
56,522)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: suprized
from Michigan
Verified Purchase:Yes
Must admit my experience was probably the best in many years. It was more straightforward, less convoluted. Maybe because of the The Big Fat Ugly Bill. Best thing was getting my returns quicker than ever.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jimjimjimji
from Pa
Verified Purchase:Yes
I was happy and glad to see how easy this was to follow and use.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Lisa I
from Philadelphia, PA
Verified Purchase:Yes
Easy to use, answered all my questions clearly and gave me a maximum refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: bill4547
from NJ
Verified Purchase:Yes
There was a problem with software, I could not get any solution from chat help. I have used several years, this will probably be the last.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DjM26
from Michigan
Verified Purchase:Yes
Have been using this software for over 10 years. Always pleased with its performance.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
How do you documentRoth Conversion - not obvious.
on March 29, 2026
Posted by: Watermaj
Verified Purchase:Yes
I did a Roth Conversion and had to search for how to document that properly in your software, eventually decided to input the 1099 form and the right questions were answered - this should be a question in the tax interview.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: arpea
Verified Purchase:Yes
i've subscribed to the e-edition for years and enjoy it veey much
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Ralph 43
from fl
Verified Purchase:Yes
Easy to use and navigate. Been using it for years.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 29, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock