Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(141,291 Reviews)
Rating breakdown 141,291 reviews
5 Stars
93,696
4 Stars
26,186
3 Stars
9,433
2 Stars
4,899
1 Star
7,077
86%of customers recommend this product.
(
48,256 out of
56,402)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Avid DIYer
from Wyoming
Verified Purchase:Yes
Quick and easy way to complete taxes. I like getting five free federal filings so I can also help family members do their taxes as well.
The only suggestion I have for H&R Block is make it a little easier to find the correct locations to enter all the forms I receive from various sources.
The only suggestion I have for H&R Block is make it a little easier to find the correct locations to enter all the forms I receive from various sources.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Tom1317
Verified Purchase:Yes
Great tax product. But does not efile prior year extensions and cannot reach a real service person.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Delaware
Verified Purchase:Yes
Have been using Taxcut for over 25 years and have never had a problem with any of the filings I've made. Taxcut has gotten me the best refund that I qualified for. I also do my children and grandchildren's taxes and never had a problem with any of the filings.
I will continue using this product.
I will continue using this product.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: bosco33625
from Tampa, fl
Verified Purchase:Yes
I got this hoping it will be easy to do, but for me, a senior, it is not easy.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville, KY
Verified Purchase:Yes
I (Diane) have been using the H & R Block program for 13 years after having worked for Block for 27 years. It meets my needs well. Instructions are easy for me to follow.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: HRBinc
Verified Purchase:Yes
THis years program was impossible to update by just clicking for an update. I had to go to HR B help desk twice for downloads of state program too. Your software was porr this year.
First time in 20 years that I experienced download issues and update issues. VERY DISAPPOINTNG.
First time in 20 years that I experienced download issues and update issues. VERY DISAPPOINTNG.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kelly212
Verified Purchase:Yes
It transfered over data from previous year without difficulty.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
I love the simple navigation and the smart check.
on March 28, 2026
Posted by: RuthiesCarer
from Upstate New York
Verified Purchase:Yes
Dependable - a little confusing this year, but with all the last minute tax changes, it's okay. I couldn't use all the filings allowed for two reasons, first I needed to do a very simple 1041 for my late husband not included in this version and second I needed to do a very simple US resident in UK for my daughter and couldn't do that either. Would be five stars if I could.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock