Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(141,291 Reviews)
Rating breakdown 141,291 reviews
5 Stars
93,696
4 Stars
26,186
3 Stars
9,433
2 Stars
4,899
1 Star
7,077
86%of customers recommend this product.
(
48,256 out of
56,402)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Bob1207
from Niles, Michigan
Verified Purchase:Yes
Generally very satisfied. Allows me to do my own taxes with confidence. There have been minor glitches (especially with State programs) that cause a little frustration. But between the HR Block AI assistant and my personal AI chat we “git er dun”
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I have used H&R Block tax software exclusively for several years and never had a problem and always got great results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: MrIinEagle
from Eagle, Idaho
Verified Purchase:Yes
I've been using for years. I always feel confident. I had a question this time about the new senior deduction. The live chat agent was very patient with me and explained how it worked. Thanks for that! Also, very little wait time to chat.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: HR Pat
Verified Purchase:Yes
Been using HR block for many years with satisfaction.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: TM3208
from Arizona
Verified Purchase:Yes
Good value. Good instructions. Not happy that it prevents me from filing my state return electronically.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mesa,AZ
Verified Purchase:Yes
H&R Block’s system works great and is super easy to use. It has terrific explanations and can be us d by anyone.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3
Confounding interview wording about RMD entries.
on March 28, 2026
Posted by: manthathurts
from Michigan
Verified Purchase:Yes
There is very confusing wording in the interview for Deluxe federal for 2025 about RMD “correction window” for those who missed paying their RMD’s on time. It leaves the user wondering where to enter what my RMD requirement is for the current tax year and what dollar value distribution we got to satisfy the tax law.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Syracuse, IN
Verified Purchase:Yes
I am on the renewal each year and the savings are worth it. Has everything I need to do my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock