I appreciate the question and answer approach. This helps me to not overlook something. This is why I am a return customer. That and the price. It seems there's a price race to the top between tax apps, year to year. I have to say the app seemed just a little less tightly constructed than last year. My imagination? I was disappointed with the printing options. All or nothing? I used to be able to select the forms I wanted printed.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Happy that importing w-2 and financial investment sites was fully compatible this year. was not in past years, and made manual importing a chore. this year filed so quick and easily.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
The individual HSA process was not right - combined individual contributions of spouse into my individual account and said I over contributed. Spent over 4 hours with support to try and fix it - and twice they did not call back as promised.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.