Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(141,460 Reviews)
Rating breakdown 141,460 reviews
5 Stars
93,788
4 Stars
26,219
3 Stars
9,457
2 Stars
4,908
1 Star
7,088
86%of customers recommend this product.
(
48,350 out of
56,522)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Philip is frustrated
from Chicago
Verified Purchase:Yes
Software worked but...when I tried to retrieve my finished returns to print out the forms for my records it kept giving me and error message and I chatted with a AI rep and a human rep and the human ghosted me and now I'm stuck with no records.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
easy to use, straight forward questions and explanations
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sea Bright, NJ
Verified Purchase:Yes
Good easy to use software but New York State software had a glitch that took over three weeks to correct.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lake Forest
Verified Purchase:Yes
It pointed out that HSA is taxable in California state tax that threw me for a loop.
It was mostly easy to use. Similar to last time I used turbo tax.
It was mostly easy to use. Similar to last time I used turbo tax.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Import 1099 needs work
on March 27, 2026
Posted by: jjf47
from IL
Great easy to use process with one exception. The import of 1099-B entries limit is way to small. Also for entries that are imported it would be more efficient to have a list with a check box to accept imported entries without have to page through the underlying detail pages.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OH
Verified Purchase:Yes
I use this every year and appreciate the accuracy of the program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: IanM CPA
Verified Purchase:Yes
The software is easy to use; not complicated; BUT, it also has all the features a CPA like me needs.
Pros: Easy to prepare, Fast
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: zipper1234
Verified Purchase:Yes
new user after turbo tax went to windows 11 on the pc ptatform...
not easy to move from screen to screen, but maybe need more experience w/ the program?
filing was quick and i got a state refund in 2 days!
not easy to move from screen to screen, but maybe need more experience w/ the program?
filing was quick and i got a state refund in 2 days!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock