Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(141,460 Reviews)
Rating breakdown 141,460 reviews
5 Stars
93,788
4 Stars
26,219
3 Stars
9,457
2 Stars
4,908
1 Star
7,088
86%of customers recommend this product.
(
48,350 out of
56,522)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: tlg1261
from Dumfries, VA
Verified Purchase:Yes
I’ve been using H&R Block tax software for 5 years. Very easy to use. My only reseat for 4 instead of 5 stars is that I would like to see a comparison of my tax return with my total refund between Federal and State returns. Lately my Max federal return limits my state return when using standard reductions. If I change my federal return to itemized deductions (which is slightly less then the standard) my state return increases and my total refund between federal and state refunds is more than when using standard deductions
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Another painless tax filing thanks to H & R Block
on March 27, 2026
Posted by: Forbard
from San Francisco
Verified Purchase:Yes
Accurate, easy to install & use plus a promise of a maximum refund? What’s not to like?
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Sars
Verified Purchase:Yes
Finished taxes in 1 day and got my refund in a week
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WA
Verified Purchase:Yes
I have used H&R Block for a few years now and my sense is that overall the quality and functionality are getting better. There are still plenty of quirks (for instance the "error checking" at the end should not exist if the software picked up the errors or omissions as you go) and a lot of stuffing that people don't need (some of the credit and deductible questions are totally non applicable to most people, so it would be nicer if the software allowed random entries or transfer info from phone pics).
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Teacher84
from Alabama
Verified Purchase:Yes
Failed to correctly transfer federal info to state, and then when I corrected it, failed to verify so I could complete state return
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas
Verified Purchase:Yes
1. State program wrong for Kansas. Went completely through. but once it got to file, it stated that because my wife was deceased, I had to print it out and file manually. I checked with the state and the did have a special form, along with a copy of death certificate to mail with return, The form was simple and contained data program already had, since right next to your headquarters, it is odd that you do not know about state requirements. It is as. if you had AI do the 2025 update.
2. I have used you every year for 30 years except last year. I had to skip a year because your software did not run on my older systems, either PC or Mac. When I bought a brand new HP Windows 11 PC, it still would not run because although it had adequate memory, your program said it would not load on an HP system S, something not stated in any requirements. I gave up and did the 2024 tax manually. This year, I bought another new system, a Mac. When I tried to get basic data loaded from a prior year, it would only take it if I gave it 2024 files. Your programmer are idiots. They are making it more difficult for users by creating unneeded barriers within what was once the best tax software package. Finding limitations and bugs after after wasting time and money buying new computers and your products stinks.
2. I have used you every year for 30 years except last year. I had to skip a year because your software did not run on my older systems, either PC or Mac. When I bought a brand new HP Windows 11 PC, it still would not run because although it had adequate memory, your program said it would not load on an HP system S, something not stated in any requirements. I gave up and did the 2024 tax manually. This year, I bought another new system, a Mac. When I tried to get basic data loaded from a prior year, it would only take it if I gave it 2024 files. Your programmer are idiots. They are making it more difficult for users by creating unneeded barriers within what was once the best tax software package. Finding limitations and bugs after after wasting time and money buying new computers and your products stinks.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Larrype1950
Verified Purchase:Yes
Did good job. Could of explained new tax changes and why I did not get anything
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Jbbrand3
from Crittenden, KY
Verified Purchase:Yes
Very pleased with the results of using the software. Very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock