Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(141,460 Reviews)
Rating breakdown 141,460 reviews
5 Stars
93,788
4 Stars
26,219
3 Stars
9,457
2 Stars
4,908
1 Star
7,088
86%of customers recommend this product.
(
48,350 out of
56,522)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Lm1944
from Michigan
Verified Purchase:Yes
Program is not easy to navigate. Instructions/directions in many interview questions aren’t simple - needs some tax experience and not for first timers. I needed to submit form 5329. The program said no problem, but the IRS REJECTED IT three times. And the directions for that form were inadequate. Did not clarify the need to enter IRA as unqualified. Probably will go back to TurboTax
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bennington Nebraska
Verified Purchase:Yes
Been using H & R Block tax software ever since I retired from the IRS. I have never had any issues when filing our returns. Can always be assured that any last minute tax law changes are incorporated into the software.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Saint Louis, MO
Verified Purchase:Yes
I bought the Deluxe Federal and State program to do my taxes. I received the new copy in November. In December I purchased a new IMackbook air, since my windows laptop was out of date and not able to upgrade to Windows 11. I thought it would be easy to transfer the software to download on my MacBook. IT WAS NOT! Despite receiving help from HRBlock over the phone, I was unable to download or use the software on my MacBook. I tried several times to take the download and open it in apps, per your instruction, to no avail. Getting increasingly frustrated I finally downloaded it to my PC and it worked. When I asked the support person if there was a separate version for Mac computers, I was told the software worked on both brands. I am proof it does not! Since I am on automatic reorder I will have to get this worked out and understood, or cancel my order and use TurboTax for my 2026 return. I was able to complete and file my taxes on my obsolete PC. But I wish the program really worked on my MacBook! I cannot recommend your program to my friends and followers.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Confused and disappointed
from Detroit, MI
Verified Purchase:Yes
I've never had an issue with this program. I have successfully used it for years, this year it deleted my return and I dont know how to retrieve it.
Pros: Easy to prepare
Cons: Hard to import documents
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Okay but a little confusing concerning some items
on March 26, 2026
Posted by: ruffpace
Verified Purchase:Yes
I bought this product because Tubotax does not support windows 10.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lockport,Illinois
Verified Purchase:Yes
Easy to follow. Easy to file. Was able to file 4 tax returns for same price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: DT2026
from San Diego
Verified Purchase:Yes
The software was easy to navigate. It saved me time and money.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: syl1411
from el paso texas
Verified Purchase:Yes
Easy to access, a little confusing but it was the first time using in in a long time. ames year will be a breeze now that i understand.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock