Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(141,460 Reviews)
Rating breakdown 141,460 reviews
5 Stars
93,788
4 Stars
26,219
3 Stars
9,457
2 Stars
4,908
1 Star
7,088
86%of customers recommend this product.
(
48,350 out of
56,522)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
HRB Deluxe is very easy to use in my circumstances. I submitted both my Federal and State returns the 2nd week of March, and have already received both refunds. There is one thing I have run into each year since I retired ... during the data input process I am not asked to "Enter the value of all my traditional IRAs as of Dec 31, 202x". This is Line 6 on Form 8606. I am only asked for this input when the Audit Risk runs right before e-filing Federal. Why am I not being prompted for this input during the initial data input process?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I find the program reliable and easy to follow and imports my past tax info in an apprpriate manner.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1
Difficult to navigate and fix after rejection
on March 26, 2026
Posted by: burnedout
from salt lake city, ut
My electronic return keeps getting rejected, but the reason is vague and I'm unable to find or correct the fields that are the problem. Hour wasted trying to figure it out... not intuitive or easy by any definition.
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington
Verified Purchase:Yes
Have used h&r block tax program for about 10 years always works for me
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sycamore il
Verified Purchase:Yes
I use H&R every year, but last year I used it on a different computer. I was not able to retrieve last year's return. I also tried the planning for next year and it had limited options.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Midwest
Verified Purchase:Yes
The program makes the chore of doing taxes tolerable. I especially appreciate how they make it so much easier when you use it year after year. The process of bringing everything from the previous year onto the new year makes life so much better.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Podunk, SD
Verified Purchase:Yes
The program worked well with our retirement accounts and investments. Form 1040 1-A was filed correctly.
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St Louis, MO
Verified Purchase:Yes
Very user friendly. I've used your software for many years. I especially love that I am able to pull in the previous year's information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock