I needed help, called their number and was routed to an agent that was able to help me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I have been buying H&R Block software for years because it is comprehensive and meets my tax needs.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I've used this for several years and it works great. However, this year, for some reason, when I create my forms in a PDF, they won't print. They only print blank pages. I have to somehow create in a different format to get them to print.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Software was more frustrating this year than in prior years. Been a customer for 15 years at least. Navigating the HSA portion was horrible. Couldn’t answer the questions in a way that made sense, calculated a penalty. W2s imported wouldn’t work correctly and would overwrite each other.
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Buy this product every year and never disappointed. Taxes done easily, quickly and correctly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Dear Sandia, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I've been using H&R Block software for years. It is used friendly with added informations for any questions that I may have about a specific topic. I recommend the software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
The software does an excellent job. Automatically downloads most of my data, reducing manual entry. The process is logical but sometimes has additional items that could be covered with fewer click throughs.It should rate 4 or 5 stars.
That said, the interface is horribly out-of-date. It may have been adequate on WinXP and a 12" inch display. The forms don't scale to fill the display and, most important, the type size can't scale. It gets harder to read each year. Don't tell me to scale the display, that screws up the desktops.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have been using this software for years. I meets my needs, is easy to use and works
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!