Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(140,664 Reviews)
Rating breakdown 140,664 reviews
5 Stars
93,337
4 Stars
26,059
3 Stars
9,361
2 Stars
4,867
1 Star
7,040
86%of customers recommend this product.
(
47,887 out of
55,964)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Ed115
from Illinois
Verified Purchase:Yes
I used HR Block for the first time after using TurboTax for about twenty years. I found the transition to be seamless and the software intuitive. I will continue to use Blocks software
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: beesknees84
from Dallas, Texas
Verified Purchase:Yes
My mom buys the software every year and I've been doing my taxes with it. I really enjoy the input feature to where you can login at specific financial institutions and retrieve your data. This helps a lot as I'm trying to get into investing more. All in all, a decent experience for doing something taxing :)
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Accountant Cathy
from Wisconsin
Verified Purchase:Yes
The new AI-powered Q&A feature was tremendously helpful. I have more complex tax filing needs, so this feature was able to fully respond to my specific situations rather than in broad generalizations that yield incorrect or incomplete answers. The standard FAQs are nice but AI available throughout the process was even better. No more hunting for the right FAQ to find the right answer!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: STETRU39
from Converse, Texas
Verified Purchase:Yes
Easy to download. Easy to use. Particularly liked the easy Navigation between different subject areas.
Explanations are written in understandable form.
Room for improvement: Add diagnostics for suspected erroneous entries.
Example: Instead of just flagging an amount for review, add a likely reason for the required review. For example, "the amount appears very high as a tax qualified transfer from an IRA to an HSA". That would have been a helpful hint to check the entry that the RMD was NOT a tax qualified transfer to an HSA.
Explanations are written in understandable form.
Room for improvement: Add diagnostics for suspected erroneous entries.
Example: Instead of just flagging an amount for review, add a likely reason for the required review. For example, "the amount appears very high as a tax qualified transfer from an IRA to an HSA". That would have been a helpful hint to check the entry that the RMD was NOT a tax qualified transfer to an HSA.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Zumwald406
from Montana
Verified Purchase:Yes
I have used H&R Block program for the past 20+ years. Very easy to use, it asks the questions in easy to follow way. Highly recommend using.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Santa Fe, NM
Verified Purchase:Yes
Pretty good software, it does what it's suppose to. Price is steep and goes up every year, but I trust it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: GDK13
from Michigan
Verified Purchase:Yes
Overall, very good. The way you can carry most information from last year make is easier. Did not like that there was an extra fee to E-file state return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: HKKEB
Verified Purchase:Yes
I buy this SW because it is easy to use and has a lot of helpful information that clears up various questions about IRS Statues.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock