Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(140,403 Reviews)
Rating breakdown 140,403 reviews
5 Stars
93,190
4 Stars
25,992
3 Stars
9,339
2 Stars
4,859
1 Star
7,023
86%of customers recommend this product.
(
47,731 out of
55,788)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
5
Downloading financial institutions was a simple.
on March 24, 2026
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been using H&R Block program for many years now. Easy to use. I'm 80 and do my own taxes as well as my two adult children.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbus Ohio
Verified Purchase:Yes
Software is easy to use. It was a no-hassle process to a successful Federal and State refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bob076932
Verified Purchase:Yes
This is my 15th year using this for my taxes. I ahve been satisfied until this year. This is the first year I need eto file for a second state of employment. This program was completely unable to differentiate a second state employement. It was horrible.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Bob, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DeadDog71
Verified Purchase:Yes
Everything works fine just wish state electronic filing was free.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Overall pretty good. I would like to see some more features so that you actually learn what you are doing for next year instead of it just doing everything for you. A review topic on maximizing contributions at the end would also be a nice addition. I could have contributed more to 401K's, HSA's & IRA's but forgot to go back & do it on my own so now I'll have to file an amended return.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: 1noD
from Alexandria, VA
Verified Purchase:Yes
I entered my data and after saving, I could not open my return. This happened twice. I had to uninstall and reinstall the app. After that I was able to open my return and continue.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boise, idaho
Verified Purchase:Yes
I always buy this on Black Friday to get the best deal possible. I’ve used this for 30+ years. It is user-friendly and I won’t use anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington State
Verified Purchase:Yes
Got this when Turbo Tax cost nearly twice and I've used HR Block before but this year there was a particularly fussy bit that the software was totally vague on. It gave two slots for an investment listing, one the "main" and one "all others". But when the slots were filled out it came out wrong. The supposedly helpful information on the side panels was useless, the FAQ was useless and the terms they used were not familiar to the professional financier I had to come help me figure it out with. In the end we figure it out but it was a lot of wasted time because the programmers didn't handle that element clearly and the back up FAQ and information work sheets were also vague and unclear. Frustrating.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock