Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(140,403 Reviews)
Rating breakdown 140,403 reviews
5 Stars
93,190
4 Stars
25,992
3 Stars
9,339
2 Stars
4,859
1 Star
7,023
86%of customers recommend this product.
(
47,731 out of
55,788)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Llallall
Verified Purchase:Yes
The fact that you have telephone support, makes me keep coming back.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Chester Pa
Verified Purchase:Yes
Been using for years and found it to be easy and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Metro Detroitq
Verified Purchase:Yes
Long time user of this software, 25+ years, always easy to use and very accurate
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: State Tax Problem
from GA
Verified Purchase:Yes
3 years in a row I have been charged two times when filing my State Tax. I am still waiting on a refund of the second one this year. I have used the program for years and like the guides and retention of my taxes.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Querty
from Negaunee, MI
Verified Purchase:Yes
Forgot I had auto-renewal and purchased another download with the same email address. Should have been caught when I purchased it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: nillawait
from california
Verified Purchase:Yes
fonts on website is too small; program is not user friendly, e.g. not easy to go back and review items.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Last time using H&R block software to complete tax
on March 24, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
It was filled with errors and had to spend over 5 hours on the phone explaining the error, Finally got a person to create a case number, 3 escalations and finally the update was sent out on March 18th for the state of Michigan.
Not a single thank you or we're sorry
Cons: Time consuming
Value
1
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Mich, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: mrbill58
from albert lea mn
Verified Purchase:Yes
works well since i have used the software for years, it preloads a lot of the information.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock