Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(140,157 Reviews)
Rating breakdown 140,157 reviews
5 Stars
93,041
4 Stars
25,944
3 Stars
9,312
2 Stars
4,850
1 Star
7,010
86%of customers recommend this product.
(
47,587 out of
55,621)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
4
Pretty good, but easy to miss important inputs
on March 23, 2026
Posted by: padad
from Northern California
Verified Purchase:Yes
Pretty good... but the mix of form and "interview" inputs is frustrating and error-generating. A test of missing interview-only inputs should be part of the accuracy review, to catch things like: missing necessary inputs for Qualified Charitable Distributions, state tax-exempt Treasury dividends, foreign tax credits that require a Form 1116, etc etc etc.
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: jmst77
Verified Purchase:Yes
process flow is easy. helps with question on subjects.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: bcr27
from MA
Verified Purchase:Yes
Have been a Turbo tax user since it came out (30+ years?). Their desktop product no longer worked with Windows 10 so I tried your software and I was very happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mass.
Verified Purchase:Yes
Works well but some of the explanations and examples were a little tough to follow
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Lost 2024 return
Verified Purchase:Yes
I purchased the on-=line version last year. I, after numerous calls to the Help line, was unable to retrieve my last year's return. Therefore, I had to manually input all of my data again.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
I've used this program for years and am very happy with it. The 2025 package even has useful improvements making it even better.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've used H&R Block Tax software for several years now and have found it effective and easy to use. No issues with either Federal or State filings.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: CR23
from CO
Verified Purchase:Yes
Disappointed in no option to do state amendment once filed.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock