Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(140,403 Reviews)
Rating breakdown 140,403 reviews
5 Stars
93,190
4 Stars
25,992
3 Stars
9,339
2 Stars
4,859
1 Star
7,023
86%of customers recommend this product.
(
47,731 out of
55,788)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: AjInd
from Illinois
Verified Purchase:Yes
The software this year was more challenging than last. It doesnt help to fix issues within the return. If there is an issue, it will tell you in a roundabout way what the issue is, then it's up to you to find it.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I've been using H&R Block Software for many years. It's intuitive and easy to use. Thank you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ron Simon
from BG Ohio
Verified Purchase:Yes
Used for three years, this year there was a problem computing the state…was going to get 2600, only got 1595. I don’t think the program worked right.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 22, 2026
Posted by: BillFb
from Round Rock, TX
Been using for years. Love the ease of transferring data to the new year's return. Program is easy to use, and very helpful.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Univacfootball
from Seattle WA
Verified Purchase:Yes
I've used this product for seveal years and will contiun to do so.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: An amateur
from Rochester, NY
Verified Purchase:Yes
I like that I can import lengthy statements directly and securely from my brokerage. I find it can be difficult to find the items in the software that require manual checking when flagged to do so — the Take Me To only goes to the top level, and the top level of grouped transactions doesn’t have a mark indicating that drilling down is required. I have to try to remember where I last clicked and find the flagged transactions by trial and error.
I wish the interview had more plain text rather than repeating the IRS instructions. The state return is particularly bad at that.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Puyallup, WA
Verified Purchase:Yes
I used TurboTax for over 25 years. This is my fourth year using H&R Block and I am satisfied with it, and it is significantly lower in cost. I am glad I made the change.
It was relatively easy to make the transition and the programs are similar.
My only criticism with H&R Block is the difficulty in moving backward in you tax forms to make changes. You basically have to start over if you want to review specific documents and it is not efficient. This area needs improvement.
It was relatively easy to make the transition and the programs are similar.
My only criticism with H&R Block is the difficulty in moving backward in you tax forms to make changes. You basically have to start over if you want to review specific documents and it is not efficient. This area needs improvement.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used this for years and love being able to import last years info as well as this years. This year I had a frustrating experience try to locate and view schedule 3 on the 1040. A search for schedule 3 returned NO RESULTS using search, "take me to", help and "AI". had to chat with support and while I was waiting for a few minutes for an answer of how to findit I realized it was part of the 1040 form and was able to got o the 1040 form to find it. There need to be a smarter AI and more comprehensive search function.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock