I have used this software for the last several years. I really like it because it is very simple to use and guides you through every step of the way. I will definitely use it again next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The return went fine but I needed to file an amended return due a late arrival of a 1099-int. I found the amended return very confusing and it took a few tries to get it done.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Lost money - you don't handle foreign tax credit paid in a mutual fund.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
This is my third year of using your tax preparation software, and it appears to be easier to use. This is the first year I’ve been able to successfully import 1099 data from investment sources.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Very easy to use, as a first time user of this program.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Importing data from other institutions inconsisten
on March 22, 2026
Posted by: Long tuser
from Delaware
Verified Purchase:Yes
Product is good, but importing data from financial institutions is hit or miss. It doesn’t work consistently.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
i have use this software since 1990 this is first year i have had issue with filing the ip pin given me by the IRS would not work in the field for its use the IRS assigned a six digit number and the field will only except a five digit no one i spoke to or chatted with was able to resolve this issue had to enter IRS website and forego using the Ip pin
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!