Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(139,657 Reviews)
Rating breakdown 139,657 reviews
5 Stars
92,727
4 Stars
25,845
3 Stars
9,269
2 Stars
4,827
1 Star
6,989
86%of customers recommend this product.
(
47,279 out of
55,278)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Timothy63
from Lexington Park, MD
Verified Purchase:Yes
Very good program with good features. Very easy to follow and use.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bubi
from Kirtland, Oh
Verified Purchase:Yes
Some things I had to enter several times over before they took
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy for taxpayers including inexperienced. JayBee
on March 22, 2026
Posted by: Anonymous
from Thumb, MI
Verified Purchase:Yes
Easy to use. Covers about all of the tax subjects. Could be more explicit explanations in “Explain this item” tab of some items. Should be able to e-file more returns when paying for them.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
I have used the Deluxe version for several years. I really like the upload capability for the Investment data. It puts it in the right place and just needs to be verified.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Absolutely the worst!
on March 22, 2026
Posted by: Frustrated as all heck
from Massachusetts
Bought Mac version with state included. As a retired person with 1099R income, program changes box 1 amount on 1099R every time you add subsequent 1099R’s. Health insurance, form 1095A entries which create form 8962, results change depending on order they were entered. When I start my daughters return, when I use guide me in order to mark one child who her ex-husband is allowed to claim per agreement, the program changes the first child’s first name.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
My experience was amazing tax filing made easy and stress free
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Beautypeaks
from Montrose, CO
Verified Purchase:Yes
Makes my tax preparation easy. I gather all the information I need and sit down and put it in with no hitch. It doing the calculations is such a blessing.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Surprise. It didn't correctly compute state taxes
on March 22, 2026
Posted by: Martha sad taxpayer
from Castile NY
Verified Purchase:Yes
The software didn't compute state taxes correctly and I ended up getting a bill frm NY
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock