I have been using your product for about six or seven years now. Overall, I like it it does what I need to do.
However, the one issue I do have with it is the limit, how many times you can install it on one machine. This year I had to call and get special permission and a special updated app so I could reinstall the program. I work with highly sensitive materials and have to rebuild my hard drive on a continuous basis that requires me to delete everything on the drive and reinstall it
I would like to see your company. Remove the ridiculous limits on installation times and allow us to install it whenever and how many times we want. Thank you for your consideration
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Bought! Used and taxes done. Federal file was easy peasy and we recieved our refund so long ago we've forgotten it. Snail mail State of Illinois not so fast. Still waiting. Mailed early Feb. Easy to use, easy printing if needed.
Pros: Easy to prepare, Maximizes refund
Value
3
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Have been using for several years now. I love the import feature!
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
I found it very confusing to import 1099-DA data
on March 21, 2026
Posted by: Donna 231
from Hollywood fl
The way you choose to import crypto i to to cointracker was verty complicated. You need a new method.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!