I called the tax expert help line several times. They were not able to help me with the problem I was having with the program.I finally stumbled on to a solution on my own. problem with downloads from brokerage account .When down loading info ,after down load program quit and removed all ready imputed info.Had to start all over several times.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Overall I like the software. The one area of improvement I would like to see is the ability to see and edit the IRS forms directly. Or at least when looking at the form the ability to select the field that needs editing and betaken to the spot in the H&B software that need to be changed..
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I've been using TaxCut for 10-15 years. Tried TurboTax one time and went back to TaxCut.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Having used Turbo Tax for over twenty years, I decided to give HR Block tax software my business. Compared to Turbo Tax, I found it to be very awkward. I will probably not use it again.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Completed 2025 tax returns 1/31, accepted by the Feds within a minute. Return came in the first half of Feb.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Excellent tax software. However, an explanation of what overtime pay is would help. For example, double time pay is not excluded, only the half portion of time and a half pay is excluded for time and a half pay and double time pay.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!