I just hate that I have to go through the whole program when I never have enough deductions to itemize. I always take the standard deduction.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Update every time you use it, or you will be doubl
on March 21, 2026
Posted by: Disgruntledcustomernbers
from Nc
Verified Purchase:Yes
This program double charged me for efiling state because it said that I must update before filing. It took my money and after the update, I was forced to pay a 2nd time
Pros: Easy to prepare, Easy to import documents
Value
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Easy to use software that still has a couple areas to improve, at least for me. A minor annoyance was the summary pages of income and deduction, both show line items as complete, instead of the actual amounts like that other big software package. Seeing the amounts made it much easier to understand what impacts your total tax. The big issue I had was my major financial institution was not on the list for automatic transfer, but the local company they bought 4 years ago is still on the list (with an understandable dead link)! This disappointing failure was a major annoyance and the only place where my previous experience with TT was significantly better. Worth the price and I'd still pick it over TT, but the financial institution linking has to improve.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have had this product for a number of years and have had great results with it. It's easy to use and you can get your questions answered when needed.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!