Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(139,241 Reviews)
Rating breakdown 139,241 reviews
5 Stars
92,475
4 Stars
25,768
3 Stars
9,225
2 Stars
4,806
1 Star
6,967
86%of customers recommend this product.
(
47,019 out of
54,978)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: LR1966
from MO
Verified Purchase:Yes
The program needs to have "taxes for dummies" language when explaining items. Also, more links to take you to what the items are trying to explain. Needs to be more user-friendly for people who are not tax experts. Probably will not buy again.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Reno2026
Verified Purchase:Yes
I bought H&R Block software again for several years now. It has always delivered what it promised, was easy to use including e-filing.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 10Years
Verified Purchase:Yes
I have used H&R Tax Cut for the last 10 years and I am very happy with product.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GGgirl
from Florida
Verified Purchase:Yes
Yes, the product is very good. I have used it over these many years. The interview to create the forms for the return are good. 👍 Please work on giving more details when you check for verifications before filing.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: OhioRip
from N Canton, Ohio
Verified Purchase:Yes
Allows us to file tax returns efficiently. We have had six digit Federal Government issued PINs for several years and found it unnecessarily difficult to locate the input location in the “interview” process. A separate dedicated page would have been better.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CALIFORNIA
Verified Purchase:Yes
I've used this software for many years and tax seasons. You need to fix automatically loading major banks and investment house and SSA for all 1099.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Lack of directions. Did not transfer critical information to state form. Could not print all forms
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great service, not satisfied with service changes
on March 21, 2026
Posted by: RenOda
Verified Purchase:Yes
They never should have made the deal with the government to provide truely free tax preparation along with turbo tax if they didn’t plan to provide the service… my taxes were handled well and my situation isn’t free but also I’m not about to say too bad to those who would normally qualify…
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock