Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(139,657 Reviews)
Rating breakdown 139,657 reviews
5 Stars
92,727
4 Stars
25,845
3 Stars
9,269
2 Stars
4,827
1 Star
6,989
86%of customers recommend this product.
(
47,279 out of
55,278)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: ErnieBllazie
from Oregon
Verified Purchase:Yes
What happened to 1040 ES forms? Couldn't find them to print Also ES forms for my State (Oregon) were missing!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
This is a great tax software! It is so easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Island NY
Verified Purchase:Yes
I have been using this software for years and each year it gets better.
All the questions I had were answered with the easy to follow "interview: process
This cost a fraction of what a tax preparer would have and they all use similar software.
All the questions I had were answered with the easy to follow "interview: process
This cost a fraction of what a tax preparer would have and they all use similar software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Schenectady NY
Verified Purchase:Yes
I had problems with the state segment and the so-called tech help knew less than I did.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: oldreno
from Texas
Verified Purchase:Yes
as usual, I got my taxes done quick and submitted. The indication was every thing was good and the refund would be here in about 6 weeks. Three weeks later, the IRS wants to make sure that I am who I said I was which I took care of quickly and was told my refund would show up in nine weeks. the same thing happened last year. I really like doing my taxes, myself and the program makes it easy. However next year I'm going to see if I can get my refund faster if I have a tax person file the return.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 12351245345
Verified Purchase:Yes
Overall works as advertized. Could use improvemetn on error codes back from Rejected filings
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: savings123
from PA
Verified Purchase:Yes
It's great when used last year and takes all the credits without having to do anything.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Carry, NC
Verified Purchase:Yes
Have used this tax software for at least the last eight years. Gets me through tough process in an easy to follow format. Confident that it will handle my issues each year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock