Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(138,771 Reviews)
Rating breakdown 138,771 reviews
5 Stars
92,161
4 Stars
25,669
3 Stars
9,193
2 Stars
4,790
1 Star
6,958
85%of customers recommend this product.
(
46,727 out of
54,660)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Anonymous
from Homer Glen, Illinois
Verified Purchase:Yes
I have been using your product for 25 years and I am never let down. Excellent job as usual.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
Everything was well presented and explained in an understandable manner
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington
Verified Purchase:Yes
I have brought this for the past 10 plus years, easy to use.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DrDave1
from USA
Verified Purchase:Yes
Use it every year to complete several family returns
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rob222
Verified Purchase:Yes
This is a great program, the only thing I didn’t like was not being able to get a straight forward answer to a question. And I got the run around from the AI on chat saying they couldn’t answer that question and never could get an answer. Ended up calling the IRS.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MB320
from Ohio
Verified Purchase:Yes
From a long-time user: A major problem this year was that the program did not support the download of forms 1099 from Merrill Lynch. This issue absolutely needed to be fixed and was not.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: FastTax
from Olympia WA
Verified Purchase:Yes
Having been using this tax program for several years. Easy to do, imports the last years info and guides you through the changes to make for current year. Electronic filing is included. Usually have EFT refund deposited within 3 weeks of filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
I have used this product for years and mostly it has gotten me through tax time pretty well. However, since the 24/7 help has gone AI, it is not so helpful when I need help or clarification.
This year (2025 tax year) I was not informed that SC had not approved compliance with Federal OBBB provisions. So I filed SC anyway not knowing. Now SC has asked for copies of all 1099's and delayed my refund for weeks.
This year (2025 tax year) I was not informed that SC had not approved compliance with Federal OBBB provisions. So I filed SC anyway not knowing. Now SC has asked for copies of all 1099's and delayed my refund for weeks.
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock