Good Federal return software. State level software is very disappointing with bugs that the Help desk was not able to resolve.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The layout is easy to use. The guidance questions are easy to understand. When finished, I feel confident that no mistakes were made and all subjects were covered thoroughly.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Good software and ease of filling. But the processing fees are out of line and VERY EXPENSIVE!
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
What happened to 1040 ES forms? Couldn't find them to print Also ES forms for my State (Oregon) were missing!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using this software for years and each year it gets better. All the questions I had were answered with the easy to follow "interview: process This cost a fraction of what a tax preparer would have and they all use similar software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
as usual, I got my taxes done quick and submitted. The indication was every thing was good and the refund would be here in about 6 weeks. Three weeks later, the IRS wants to make sure that I am who I said I was which I took care of quickly and was told my refund would show up in nine weeks. the same thing happened last year. I really like doing my taxes, myself and the program makes it easy. However next year I'm going to see if I can get my refund faster if I have a tax person file the return.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!