I have been using the H&R Tax Software for more than 10 years. I have never had any problems understanding/using the software.. I plan to continue using the product for many more coming years.. Keep up the good work with this software...
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I'm a long time user of H&R Block tax software. I do multiple returns with it each year, and i don't consider using any other tax preparation software. I'm IRS trained and find H&R Block s/w more than adequate for the diverse types of returns I prepare. The software questions are well thought out and I appreciate the format used. It is helphul without getting in the way of the preparation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I used the software but apparently it did not give me credit for my husbands military retirement pay in Nebraska so I ended up having to go to store to get it fixed. So I am going to pay twice
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Have been using H&R Block tax software for a number of years. Always have have great experience filing my taxes using the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
on March 20, 2026
Posted by: EOUIII
from SC
I have been using this software for several years. This is the first year the program was able to retrieve the previous year's returns data. 90% of the software's directions were easy to follow. One peeve I had this year is the Accuracy section. I could not get the program to advance once the verifications were completed. I called the help line (888) 482-9288 to get help with this and the young lady put me on hold and I went into the wait queue. Never got an answer.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!