Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(139,241 Reviews)
Rating breakdown 139,241 reviews
5 Stars
92,475
4 Stars
25,768
3 Stars
9,225
2 Stars
4,806
1 Star
6,967
86%of customers recommend this product.
(
47,019 out of
54,978)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Rmartin1
from Waukesha,Wisconsin
Verified Purchase:Yes
Accurate, thorough and filing with this software minimizes audit probability. I received refunds very quickly and felt secure knowing Block's team is available if needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Magic3571
from Hartford, CT
Verified Purchase:Yes
I am a longtime fan of H&R Block tax software for more than 20 years. However I was very disappointed this year because of a lack of update between the Federal and State tax returns. On first go-through of the Federal forms, I manually entered my retirement account information but not my brokerage account info because it was not ready. I then started my State return. Once brokerage account information was made available, I downloaded it from my broker. I then noticed that my retirement account information also downloaded as duplicates of my manual entries. I deleted the manual entries to remove the duplications everything appeared to be correct except the State return did not remove the duplications from the Federal. Since there was no visibility of this information in the State return, I confidently filed both returns, only to be notified by my state revenue department that my return was in correct and they are changing my refund amount. While in this case, I was not penalized for the error, but my confidence in your process is now in jeopardy.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: standly1
from washington Pa.
Verified Purchase:Yes
Ive used your program for years, this year I had problems with it. when I added more than one W2 it would delete box 1 on the form and i would have to go back and add it. this happened more than once.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Mel 77
Verified Purchase:Yes
Bought the state but I can't efile it because your software doesn't include Missouri form MO-PTS. So, I have to print the form and mail in my the federal and state return to Missouri. This is a huge and time consuming step, which makes buying your software not worth it.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nj
Verified Purchase:Yes
Been using H&R software for over 20 years. It's easy to use and accurate. Makes an unpleasant task seam tolerable.
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: lisa1697894131
from Saint Louis, MO
Verified Purchase:Yes
I purchase this when it is on sale before the first of the new year; then my husband goes on to a convention on a Saturday in mid-February and I take the opportunity of a quiet house to do my taxes. Easy to use product. Quick to file Federal returns but I do like to same the fee and mail in my State returns. Before my kids began their own households they would also use the product. It is my go-to for easy filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mick202
from Olean ny
Verified Purchase:Yes
Federal side was great but the NY was not so great. Some glitch required us to file on paper.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RLQ55
from Saint Louis, MO
Verified Purchase:Yes
Makes tax filing easy. Would like to see larger font on the pages of the program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock